Something burnt, or an idea for what she should cook next? Pick the app, tell her what’s on your mind, and she’ll take it from there. She reads every single one of these.
It happens. Give Nana the address you paid with and she’ll post your key over again.
Email takes a few minutes, and some providers — Outlook and Hotmail addresses especially — are slow to accept ours at the moment. If nothing turns up, you have two other ways to your key: it is on the thank-you page linked from your Stripe payment confirmation, and support@nanas.pro will always look it up for you.
Even Nana drops a stitch now and then. Tell her what happened and she’ll put it right.
Nana takes requests. Tell her what would make your day easier and she’ll see what she can whip up.